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Customer Service Representative

Experience: Associate Entry level

Employment Type: Full-time

Job description

Want to join a highly-successful E-commerce & Color Cosmetics Company?  BH Cosmetics is seeking highly-motivated, Customer Service Representative to join our team!

  • Ensure that superior customer service is delivered at all times to all customers.
  • Keep up-to-date on new sales, promotions, coupons & new product launches.
  • Ensure emails are responded to in a timely fashion.
  • Ensure phone calls are responded to quickly & with proper etiquette.
  • Ensure returns & replacements are properly tracked & shipped.
  • Proactively assist colleagues.

 

Desired Skills and Experience

  • 1-3 years of experience in customer service (at a call center or office).
  • Proficiency in Microsoft Office- required.
  • Strong writing & grammar skills- required.
  • Strong phone etiquette- required.
  • Team player- required
  • Bilingual (Spanish & English) – a plus.
  • Desk.com experience- a plus.
  • Gmail experience- a plus.
  • Basecamp experience- a plus.
  • Magento experience- a plus.

Content & Marketing Copywriter

Experience: Director

Employment Type: Full-time

BH Cosmetics is seeking an experienced Content & Marketing Copywriter to join its growing team. BH Cosmetics has been acknowledged as one of the fastest growing private companies in the US and currently operates out of North America and Europe. The company is seeking an established individual that knows the English language like the back of their hand!

  • Edit, edit, edit. Grammar, grammar, grammar.
  • Make sure that all of BH Cosmetics daily content and writing is perfect- grammar, spelling, context, & length.
  • Write promotional and marketing material for online creative, as well as offline catalogs & products.
  • Write engaging and interesting content for BH Cosmetics blog & social communities.
  • Help review internal memos, emails, promotional material and content before it gets distributed or added to the Company’s websites.
  • Continuously look to improve product descriptions and online content.
  • Stay up-to-date on fashion & beauty trends.

Qualifications:

  • 2 or more years of experience writing marketing and content for an internet-related company- required
  • **B.A.  in English –required**
  • Excellent organizational and communication skills (oral and written)- required
  • Able to handle multiple tasks, and manage priorities to meet deadlines
  • Adept at working independently to complete tasks and solving problems to completion
  • Excellent attention to detail
  • Desire to learn
  • Excellent people skills and ability to interact with the team
  • Strong skills with Microsoft Office Suite- required
  • Beauty/Fashion industry- huge plus
  • Bilingual (German, French or Spanish)- a plus

If you are an enthusiastic team player who thrives in an entrepreneurial environment, we want to hear from you.

Business Development Intern

Experience: Internship

Employment Type: Part-time

Job Description

Want to join a successful cosmetics company that has doubled in size each of the last 3 years? BH Cosmetics is seeking highly-motivated Business Development Interns interested in gaining hands-on experience in its rapidly growing business department.

 

 Responsibilities

  • Provide amazing customer service & care to current & potential clients.
  • Reach out to past buyers to drive future business.
  • Enter & process orders & verify wholesale accounts are up-to-date.
  • Cold & warm call leads; provide product literature & sales material.
  • Learn to understand business issues & proper solutions.
  • Monitor the progress of account development.
  • Learn up-sell/cross-sell targets and techniques to enhance average order value.
  • Pro-actively research top competitor & industry trends
  • Help team achieve biweekly and quarterly goals.

Desired Skills and Experience

  • Student or Young Professionals.
  • Business Experience- plus.
  • Excellent written, verbal, and presentation skills- required.
  • Familiarity with computers, databases and Office Suites, Word & Excel.
  • Available at least 3 days, 12-15 hours per week
  • We offer college credit to all interns, in addition to rewards for outstanding work.

             

Interns will be looked at for future career opportunities!

Social Media Interns

Experience: Internship

Employment Type: Part-time

Job Description

Want to build your resume this summer? Want to join a highly-successful e-commerce company that leads the makeup market in social media content & outreach? BH Cosmetics is seeking highly-motivated Social Media Interns for its growing e-commerce company. We need energetic and hungry individuals that can keep pace with our rapidly expanding company and viewership. At BH Cosmetics you will join an elite social media program dedicated to creating high-quality experiences for each and every customer! Note that this position requires work on site, so candidates must reside in the Los Angeles area.


Responsibilities include:

  • Learn to create content & engage followers on social media properties: Facebook, Twitter , Tumblr, Pinterest & Instagram
  • Contact & build relationship with influential bloggers & Youtube gurus
  • Coordinate product reviews and giveaways
  • Update key marketing documents & databases
  • Keep up with online marketing & social media trends

Desired Skills and Experience

  • Some work and/or internship experience
  • Uses social media in everyday life
  • Strong reading & writing skills
  • Available at least 3 days, 12-15 hours per week

We offer college credit to all interns, in addition to rewards for outstanding work.
Interns will be looked at for future career opportunities!

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